Long a favorite of the e-discovery industry, kCura recently announced the launch of the latest version of their already feature-rich litigation support management platform: Relativity 8. Previous versions offered flexible capabilities from image and native file review and coding options to data analysis (both visual and text) and even foreign language support. The latest release includes (and improves) all these elements, as well as incorporating email threading, improved search speed and functions and more streamlined assisted review capabilities. Here’s a look at the 10 best features of the Relativity upgrade.
1. Architectural Changes
A new dtSearch agent included with the most recent release offers a 70 percent reduction in index build times, and can search up to 20 times faster. Search term reports will now also cache previous results from earlier searches to help complete future searches more quickly and intuitively.
2. Back-End Improvements
Structural improvements at the back end have been added to optimize system performance along with the improvements in search speed. Response times and data import function are now both much faster. Server utilization is reduced by 60 percent, while doc-to-doc loads can be finished about four times faster.
3. Improved Analytics
Email threading is part of the Relativity 8 upgrade, allowing for automated identification and organization of emails that were originally exchanged as part of a single discussion. Thread navigation is also improved with more intuitive features. Analytics can now detect near-duplicates, and filters for repeated content help improve search results to more easily identify the most inclusive documents prior to review while reducing redundancies.
4. More Flexibility With Assisted Review
Previously coded documents can now be used as a seed set for improved flexibility during assisted review. You can also use a control set in your project to create new reports calculating precision, recall and F1. The homepage has been redesigned for easier use, and project managers can view their progress via real-time status indicators to better gauge their headway and improve time estimates.
5. Greater Automation
Incorporating additional automation helps make managing assisted review projects even easier. Saved searches are now created automatically to help drive workflow, and documents can be batched out automatically for review.
Navigation in general within Relativity 8 has a new focus on a more intuitive usability. The image viewer has been overhauled to become more fluid and easier to use, while also including new capabilities like full-page and inverse redactions. You can also navigate more quickly between frequently visited pages via a new drop down menu that saves your favorites, similar to a web a browser.
7. More Security Options
Two-factor authentication give users improved security and control over data access for all users. Administrators now have the option to configure user accounts with send code or a combination of trusted IP and send code authentication developed by kCura. Using two separate authentication factors can help reduce security concerns related to login, file access and change log tracking.
8. Streamlined Workflow Process
The workspace now includes an improved integration with the review process to allow analysis without leaving the system. A central dashboard aids with customized settings as well as monitoring your progress and generating reports. Relativity 8 offers a new auto-publish feature that allows records to process directly into the review workspace.
9. Integration Improvements
Improved support has been added for the use of outside platforms to augment Relativity’s functionality. EnCase Logical Evidence Files (L01) can now be processed directly into Relativity 8. Security files, like LotusNotes IDs, are automatically decrypted for imaging and processing through the use of a new central password bank.
10. Unified API Interfaces
Relativity is specifically designed to allow other developers design, build or integrated additional applications to help tweak and extend existing functionality. In Relativity 8, more focus was placed on providing a consistent experience through the use of unified API interfaces. Workspace can now be modified both before and after application installation, so there’s no need to write additional custom installers to handle the logic. Also, all applications live in isolated AppDomains, so building across different versions or using third-party vendor assemblies won’t cause conflict.
There are of course many additional exciting new features with the Relativity 8 upgrade – check directly with kCura for more details or contact us if you’d like to learn more from our trained eDiscovery professionals. TERIS is excited to offer Relativity 8 to our clients and will be doing so in the near future. Stay tuned for our formal announcement.
Case studies have shown that computer-assisted review may save clients millions of dollars and thousands of review hours without compromising quality. In an e-discovery world increasingly fraught with big data and unforgiving deadlines, computer-assisted review may be the difference between a successful review and a regrettable one.
kCura’s Relativity Assisted Review leverages human experts, text analytics categorization technology and a statistically sound quality-control system.
Creating and Training on the Seed Set
In the first phase of the Assisted Review workflow, human reviewers code a sample set of documents, which is referred to as the “seed set.” The seed set may be sourced from previously coded documents, a sample based on keyword searches, a random sample or a combination thereof. Because the seed set is the foundation on which the computer will code the remaining documents, it is imperative that it be coded consistently. To that end, one may consider having a small group of attorneys or a specialized group of reviewers who are experts on the relevant issues review and code this initial sample set of documents. These experts are referred to as “domain experts.” One may consider placing the domain experts in close vicinity to each other so that they may share coding decisions such that the coding is calibrated.
It is important to instruct the domain experts on how the computer “trains” on the seed set. They should know that an initial incorrect or ambiguous call may skew the computer’s training. They also should be instructed on the characteristics of good training documents. For example, because the computer utilizes a text analytics engine, it is best to use documents containing clear relevant text. A document consisting primarily of symbols, numbers or pictures; or containing blurry OCR or heavy formatting is not ideal.
After the domain experts code the documents creating the seed set, the computer trains on it. Using a text analytics engine, the computer will categorize the remaining documents as responsive or not responsive based on the seed set’s coding and the concepts or context of the documents. Multiple training rounds may be required.
Validation of the Results
After the training rounds, the computer will provide a statistical sampling of computer-coded documents for the domain experts to review and determine whether they agree or disagree with the coding. An overturn report is then produced that shows which computer calls the domain experts overturned and the documents in the seed set that resulted in the computer making the wrong calls. The computer also will show the portion of the document population that it did code properly.
Using the overturn report, one can tweak the initial review procedure, e.g., re-code a document in the seed set that led the computer to make an incorrect coding decision. Once one makes the appropriate refinements, the computer will suggest another sample set on which it will train. The process will continue until the computer meets the prescribed confidence level.
The benefits of Assisted Review are hard to ignore. It can:
- help eliminate not responsive documents from the review population,
- prioritize the most relevant documents for review,
- improve coding consistency,
- and ultimately accelerate the review process and reduce costs.
It is no wonder that corporations, counsel and courts alike are turning to computer-assisted review to come to grips with e-discovery demands that once may have seemed insurmountable.
The knowledge and content management magazine KMWorld listed Relativity, an eDiscovery platform developed by kCura, as a trend-setting product of 2012. But Relativity is more than a trend. This software has become a game-changer and labeling it as a trend elicits an impermanence that undermines the credit this product deserves. Like the Ford Model T or the Internet, Relativity is establishing a precedent for the new era of eDiscovery.
Even though this product has over 75,000 active end users, including the U.S. Department of Justice and 95 of the top 100 law firms in the U.S., according to KM World, Relativity still remains relatively unknown. Relativity is a web-enabled discovery software aiding in the processing, review, analysis, and production of electronic documents.
This is a revolutionary application that manages terabytes of data while simultaneously allowing users to customize a database for their needs. Specifically, this application allows an unprecedented efficiency with control in the hands of the user.
Joseph Cusumano, a litigation support manager at Kasowitz Benson Torres & Friedman, says the upgrades moved more of kCura’s powerful features into litigation support’s control. "'We can quickly reallocate optical character recognition, production, and TIFFing without having to involve our IT administrators. That’s really what raised my eyebrows,'" he says in the article. With kCura devoting itself to continuous evolution offering a groundbreaking product that stands on its own, it’s clear to see while certainly being trendsetting is complimentary, it just doesn’t do it justice.
TERIS is a premiere partner of kCura with certifications in every Relativity module kCura offers. In fact, the same company that was responsible for developing the IT model for kCura Relativity designed the Relativity infrastructure for TERIS. The combination of TERIS’ Relativity Best in Service designation, along with the powerful benefits of Relativity, provide clients with more flexible workflow capabilities, making the platform stronger, faster, and even more powerful.
Richard Saldivar, President Arizona/Texas, recently announced that Marquis R. McElvine joined the Phoenix office as Senior Litigation Technology Engineer.
According to Mr. Saldivar, "TERIS’ core belief is to hire employees with exceptional industry experience so clients will experience individualized best-in-class customized solutions that allow them to pay for only what they need. We strive to be an integral part of our client’s firm and to act as their right arm. Our newest hire, Marquis holds advanced experience in managing and working with eDiscovery matters. His knowledge and expertise related to search technology, document preservation, technology vendor relationships, legal consulting, record management, governmental and regulatory agencies, and historic media analysis is noteworthy."
Marquis is proficient at using Nuix for processing and searching before loading results into Relativity and is a proven expert in computer literature, SQL, C++, Nuix, EnCase, FTK, Attenex, Viewpoint, Clearwell, eCapture/IPRO, iCONECT, Summation, and Concordance. He held positions of increasing responsibility at companies including eLitigation Solutions where he managed a team which provided application training, support, and demonstrations for internal and external clients; Forensics Consulting Solutions, where he served as the Operations Manager; Renew Data, forensic/data hosting; and RLS Legal Solutions of which Mr. Saldivar was the President for ten years.
“Richard Saldivar has a reputation for honesty, determination and authenticity. I witnessed first hand how he grew RLS Legal Solutions to become an industry leader and how he develops excellence in employees to provide remarkable value and service to clients. I am privileged to learn, grow and be a part of the TERIS Phoenix team,” states Marquis.
Marquis achieved a Bachelor of Science in Computer Engineering with a Minor in Mathematics from Johnson C. Smith University in Charlotte, North Carolina.
TERIS has seven regional locations throughout the United States. Founded in 1996, TERIS provides eDiscovery, Information Governance, Relativity and Computer Forensics solutions to corporate legal teams and law firms across the U.S. and internationally. TERIS’ staff of almost 300 was named one of the top 20 eDiscovery service providers in 2008 by industry researcher Socha-Gelbmann.
In a continuing effort to remain on top of the cutting edge of technology Shawn Sieck, Executive Vice President, Business Development and eDiscovery Consulting, Sharon Brown, Project Manager, Jake Render, Director of Hosting and Database Services and Annie Chung, Litigation Technology Department Manager TERIS recently returned from the third-annual Relativity Fest 2012 in Chicago. The event featured special speakers and hands-on labs and networking all designed to provide Relativity education in a fast-paced, fun environment.
In 2011 kCura welcomed TERIS into the very elite group of partners who have achieved “Best in Service” status. Established in 2010, the Best in Service program recognizes Relativity partners who do an exemplary job of maintaining a commitment to delivering a great customer experience with Relativity. Partners are evaluated on technical capabilities, volume of data and cases under management, and the strength of their client references.
According to Andrew Sieja, President and CEO of kCura, “It is important to us that Relativity users have a positive experience with the software. The Best in Service program allows us to recognize our partners who provide high-quality support, infrastructure, and product expertise to their customers, and we’re proud to identify TERIS as one of these exceptional partners.”
Shawn Sieck brings more than 10 years of legal technology experience to his role as Executive Vice President, Business Development and eDiscovery Consulting for TERIS. He became a Partner in 2008. Sieck is considered one of the best and most knowledgeable eDiscovery experts in the Litigation Support Services industry. He has created leading-edge solution sets for information governance & eDiscovery for AMLAW 100 and Fortune 500 Companies alike. These have been customized for specific needs and provide clients with repeatable best practices process.
Since 2010, Sharon Brown has been an integral part of the TERIS team. As a Project Manager, she encounters clients who run the gamut – from novices in eDiscovery practices to more sophisticated litigators. In keeping with the TERIS approach, she applies her vast range of experience to deliver at the highest level for each client. She is responsive to their unique needs, whether that’s providing education, meeting tight deadlines, or assisting with options to achieve their criteria.
According to Sharon, “I spent two-and-one-half days broadening my Relativity knowledge, meeting with other users and experts and brought back new tips and insight that will help TERIS continue to provide the best solutions for our clients."
Jake Render brings over six years of experience to his role as TERIS’ Director of Hosting and Database Services. He has taken TERIS’ Hosting department from supporting one client with 100 GB of data in FYI/Concordance to supporting over 200 clients and over 25 TB of data across four hosting platforms. In addition, Jake developed TERIS’ Best Practices and Standardized Procedures for Hosting Data.
In her eight years in the industry, Annie Chung, Litigation Technology Department Manager has managed all aspects of the litigation support lifecycle, including case assessment, data collections, imaging, processing, hosting, reviews and productions. In addition, Annie has acquired invaluable experience developing technical manuals, leading training sessions for document review teams, determining short and long-term strategies as well as best practices in assisting both corporate and legal clients. Annie has helped TERIS develop strong partnerships with top corporations and firms since 2009. She has served as a Chair and Commissioner for the City of Berkeley.
According to Annie, "Attending Relativity Fest 2012 was a great opportunity to build upon my technical knowledge as a Relativity Certified Administrator, listen to the pain points currently faced by top law firms and understand how the platform can be leveraged to assist them with navigating the challenges inherent in this industry - challenges that are a result of changes in data scope and sizes, production specifications and deadlines. The panels and breakout lab sessions increased my knowledge of how TERIS, as a Relativity Best in Service Partner, can assist clients with maximizing the flexibility of the platform to overcome such challenges and in doing so, help them significantly reduce the costs associated with document review and productions."
Special Blog Post By Peter vR Sternkopf, TERIS CTO
In the very early days of eDiscovery, the market was defined by several independent software providers, utilized for the most part directly by law firms. As the technology and market have changed, several of these smaller providers have either vanished or been consolidated into larger companies. The challenges of remaining sustainable include the variation in clientele (service providers, corporations, and law firms) as well as the rapidly changing industry demands. Despite these challenges, and out of over 200 software applications, there are several notable software providers currently dominating the eDiscovery market.
Exterro’s integrated, all-in-one e-discovery platform, Exterro Fusion, enables legal and IT teams to manage the most daunting complexities and challenges often encountered in the convergence of eDiscovery and information governance. Historically the main competition for PSS Atlas (IBM), Exterro similarly provides management tools for discovery workflow as well as legal holds. With the addition of further capabilities in modular format, Exterro offers a more comprehensive solution than point-based software.
Autonomy IDOL Server
This branch of HP, focused specifically on the eDiscovery market, is considered one of the primary providers within the industry for enterprise clientele.
Viewpoint (by Lateral Data a Xerox company)
Viewpoint software is an all-in-one e-Discovery platform that covers the core components of the electronic discovery lifecycle, including Collection, Early Case Assessment, Processing, Analysis, Review and Production.
Nuix's eDiscovery software specializes in Early Case Assessment (ECA) with focus on extremely fast metadata/text extraction and indexing, analysis toolset, first-pass review, production and export. Their powerful technology is geared toward normalizing an organization’s unstructured data stores, making them instantly searchable and more manageable.
eCapture (by IPRO)
eCapture can handle virtually any electronic file type and email store, and offers powerful searching, de-duping, filtering and compound document handling; designed to handle large eDiscovery projects with speed and scalability utilizing a distributed, multi-threaded and centralized management system.
Venio FPR provides a single source for data culling, processing, ECA analytics, review, and production.
AD ECA is a stand-alone processing, culling and filtering solution. It focuses on the processing and first-pass review stages of the e-discovery life cycle and comes in both software and appliance formats.
X1 Social Discovery
X1 Social Discovery is designed to effectively address social media content from the leading social media networking sites such as Facebook, Twitter and LinkedIn. In addition, it can crawl, capture and instantly search content from any website. Unlike archiving and image capture solutions, X1 Social Discovery provides for a matter-centric workflow from search and collection through production in searchable native format, while preserving critical metadata not possible through image capture, printouts, or raw data archival of RSS feeds.
The Cloud Preservation service automatically crawls your web properties at chosen intervals, building an archive of html source code and resources, high quality snapshots, and a robust full-text search index. The service makes it a breeze to go back in time with all of your websites, blogs, Twitter accounts and Facebook fan pages to search content, preview the site, and export data.
Nexidia makes audio recordings easily reviewable and replaces the costly process of manual transcription and human listening with an efficient alternative. Nexidia's patented technology quickly indexes large volumes of recorded audio using phoneme patterns - providing higher accuracy than dictionary-dependent, speech-to-text based audio search. Advanced query technology and metadata integration allows reviewers to drill directly into the audio content.
Specifically geared toward providing technology-assisted review, this company shows promise in the predictive coding market and may expand this base in the future.
Content Analyst Analytical Technology (CAAT)
The CAAT platform is a dynamic suite of technologies known as Text Analytics. It provides organization tools for classification and email analysis; concept search; and other text analytics capabilities that automate most of the human activity traditionally associated with using unstructured data.
Enterprise Vault (by Symantec)
An enterprise communication and ESI archiving system that connects to Exchange, Domino/Lotus, SharePoint, file shares, PST/NSF archives, Database/ERP systems, IM systems and Blackberry SMS/PIN. Enterprise Vault enables users to store, manage, and discover unstructured information across the organization.
StoredIQ Information Intelligence Platform
The technology can discover, index, tag, classify, and act on unstructured and semi-structured data from a variety of different sources including file servers, email, archives, document management systems, and tape. Early case assessment can be performed prior to collection.
While suitable for any application that requires full text indexing and searching capability, Lucene has been widely recognized for its utility in the implementation of Internet search engines and local, single-site searching; and especially well-suited for eDiscovery software implementations.
The dtSearch Engine lets developers quickly add dtSearch’s proven “industrial-strength” searching, and file format and other data support, to applications.
Relativity (by kCura)
As a feature-rich review platform, Relativity provides image and native file review, diverse coding options, flexible workflow capabilities, integrated productions, foreign language support, text analytics, and visual data analysis.
Xera (by iCONECT)
XERA is a review platform designed with advanced Web technologies focused on the review, analysis, and production of electronically stored information (ESI). With the release of XERA, iCONECT delivers a new standard in legal review applications for law firms and corporations that expect to interact with technology in an intuitive and efficient manner.
Clearwell (a Symantec Company)
Purchased by Symantec last year, the Clearwell E-Discovery Platform was purpose-built for eDiscovery and was one of the first companies in this market to offer very niche-specific software.
There are also several up-and-comers who are turning their focus more intently toward eDiscovery, and may soon give the top contenders a run for their money. These include:
Microsoft: Already the major software leader for just about every other use, Microsoft continues to add more eDiscovery functionality into its products, such as SharePoint and Exchange. While it’s unclear whether a firm entrance into the discovery market is in mind, the company seems poised and ready to enter that market at will.
Google: With the advent of Google Vault, a program which offers archival and discovery functionality for Google Apps users, it’s very possible that more specific discovery software may be released in the future. Google is also extremely budget-friendly, with Google Vault running at a cost of just $50/year/per user.
IBM: Providing a range of product functionality, IBM (and its acquired PSS Atlas) offers just about everything from evidence collection and assessment to legal hold issuances. There is a primary focus on defensibility, reducing legal vulnerability and discovery costs simultaneously.
In addition, there is of course a multitude of vendors and service providers who use their own proprietary software. As the growing trend of eDiscovery continues, the list of industry leaders will only become even more impressive.
For more information and comparison tools, visit The eDJ Tech Matrix
Ediscovery has become a necessity within the legal profession rather than an occasional novelty. The powerful capabilities of electronic discovery are very impressive, and can benefit your company even more so by focusing on several key qualities.
1. Powerful Search Function
Any electronic discovery tool must be able to collect all the data you could need as evidence, and also have comprehensive search capabilities. This includes searching not only active files but archived data as well, and by multiple factors: concepts as well as words or phrases. Results should be delivered quickly and in an easily understandable format.
Searching data isn’t enough; you also need a system for keeping all that gathered information organized and easily accessible. Make sure your ediscovery tool is capable of indexing files and documents, or create a dedicated database from scratch. File conversion capability is a necessary part of this process.
Your platform must be able to handle large amounts of data. Very often in data mining, one gem uncovered leads to entirely new trails. A low-capacity system will quickly become irrelevant and frustrating.
The electronic discovery service provider you choose should also be an economical choice. The stronger your return on investment, the less money is tied up in the discovery process which may be better allocated elsewhere.
The more user-friendly a program is, the more positively it will impact your ROI. Although you want a comprehensive search and analysis potential, you also want it quickly and with a minimum of specialized training.
Usability should not, however, come at the cost of functionality. Your ediscovery has to be able to manage complex projects efficiently, including data from a variety of sources: spreadsheets and documents as well as emails.
Any electronic discovery software used must be compatible with other software your legal team may already be using, so data conversion capability is a must. Data should be able to be converted into other formats easily, including images or text.
Compatibility of your discovery software is essential not only with other litigation software you may be using but also with your legal team. Any program used has to be in alignment with the requirements of you and your staff. This includes data format, general manageability, and other user-end qualities which are necessary to you.
9. Preservation of Data Integrity
If the integrity of your data is called into question, all electronic discovery efforts will be wasted effort. Your ediscovery tool must ensure total preservation of all original data.
The Big Picture
Although naming specifics is easy, it’s important to remember to look at the big picture as well. A good ediscovery tool will enhance defensibility, accelerate case assessment and contribute to a significant reduction in review workload. Investigations should be completed more quickly, and data must be collected and searchable, without its integrity being called into question. These qualities, plus compatibility with your existing team and methods, are what ultimately define the ideal ediscovery tool.
TERIS, a leading provider of eDiscovery, data hosting and related legal support solutions to corporate legal teams and law firms, today announced that kCura, developers of the e-discovery platform Relativity, has welcomed TERIS into the very elite group of partners who have achieved “Best in Service” status.
Established in 2010, the Best in Service program recognizes Relativity partners who do an exemplary job of maintaining a commitment to delivering a great customer experience with Relativity. Partners were evaluated on technical capabilities, volume of data and cases under management, and the strength of their client references.
"We are extremely honored that kCura has recognized TERIS as a Best in Service partner,” said Kip Hauser, TERIS Chief Operating Officer. "Our goal is for each of our clients to have an exceptional experience and come away with an increased knowledge of the eDiscovery process after working with TERIS. We've invested heavily in our technology, as well as our employee training, to make sure our staff is highly knowledgeable with all aspects of Relativity, creating a premier hosting and review experience for our valued clients. We appreciate and look forward to our ongoing partnership with kCura."
“It is important to us that Relativity users have a positive experience with the software,” said Andrew Sieja, president and CEO of kCura. “The Best in Service program allows us to recognize our partners who provide high-quality support, infrastructure, and product expertise to their customers, and we’re proud to identify TERIS as one of these exceptional partners.”
About kCura - Recognized as a “Leader” in Gartner’s 2011 E-Discovery Magic Quadrant, kCura are the developers of the e-discovery software Relativity, a web-based platform for the review, analysis, and production of electronic data. Relativity has more than 52,000 active users worldwide from organizations including the U.S. Department of Justice and 95 of the top 100 law firms in the United States. Relativity also powers Method, kCura’s workflow and notification system for managing legal hold and risk assessment processes. kCura helps corporations, law firms, and government agencies meet e-discovery challenges by installing Relativity and Method on-premises and providing hosted, on-demand solutions through a global network of partners. kCura has been ranked the 42nd fastest-growing technology company in North America on Deloitte’s Technology Fast 500 and named one of Chicago’s Top Workplaces by the Chicago Tribune. Please contact kCura at email@example.com or visit www.kcura.com for more information.
Founded in 1996, TERIS is one of the nation's leading litigation support firms, providing sophisticated eDiscovery and related legal support solutions to corporate legal teams and law firms across the U.S. and internationally. The company has offices in Seattle, San Francisco, Silicon Valley, San Diego, Phoenix, Austin, Dallas, Houston, and Chicago. To learn more about TERIS, visit TERIS.com or follow the company on Twitter at www.Twitter.com/DiscoverTERIS for Facebook at www.Facebook.com/DiscoverTERIS.
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